> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jinn.so/llms.txt
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# Terms of service

> The agreement between you and Jinn for using the Jinn web and desktop applications.

**Last updated:** November 12, 2026

These Terms of Service (the "Terms") are an agreement between PE ROMANOV IEVGEN, a private entrepreneur registered in Ukraine ("Jinn", "we", "us"), and you, the person or organization using Jinn. They govern your access to and use of the Jinn web application, the Jinn desktop application, the integrations and access tokens we make available, and all related services (together, the "Services").

**By creating an account, joining a workspace, installing the desktop application, or otherwise using the Services, you accept these Terms and our [Privacy Policy](https://docs.jinn.so/privacy-policy.md).** If you are accepting on behalf of a company or other organization, you confirm that you have authority to bind it, and "you" refers to that organization. If you do not agree, do not use the Services.

## 1. Definitions

* **Account** — the credentials and profile that identify an individual to the Services.
* **Workspace** — a team space created in the Services that holds Projects, documents, recordings, settings and members.
* **Project** — a container inside a Workspace with its own members, access levels, visibility (private, or open to everyone in the Workspace) and AI configuration.
* **Agent** — an AI role (a configured set of instructions, skills and constraints) defined at Workspace level and added to Projects, which the Services use to analyze content.
* **Workspace Owner** — the Account that created a Workspace or was later given ownership of it. **Workspace Administrator** — an Account the Owner has given administrative rights over the Workspace.
* **Member** — any Account invited into a Workspace, as its Owner, an Administrator or a member, and, within a Project, with one of the access levels the Services provide for Projects.
* **User** — any individual who accesses the Services through an Account.
* **Desktop Application** — the installable Jinn client for macOS, Windows or Linux, including its updates.
* **Access Token** — a personal access token issued through your Account that lets an external client, including through the Jinn MCP server, read or search Workspace content on your behalf.
* **AI Features** — features of the Services that use machine-learning models, including Agents, transcription of recordings, summaries and insights, speaker separation within a recording, chat, research (including web search), and search indexing (including embeddings).
* **Jinn Credits** — Jinn-provided access to AI models, where Jinn offers it, used by AI Features instead of a Workspace's own provider keys.
* **Customer Content** — documents, recordings, transcripts, files, messages, Agent configurations and any other data that Users store in or process through a Workspace.
* **Output** — text, summaries, analyses, transcripts or other material generated by AI Features from Customer Content or User prompts.
* **Third-Party Services** — services not operated by Jinn that you connect to or use with the Services: identity providers (for example Google, GitHub, Apple or an OpenID Connect provider), Google Calendar, external clients using an Access Token, and AI model and web search providers used with your own API keys.

## 2. License to use the Services

**2.1 Grant.** Subject to these Terms, Jinn grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services, and to install and run the Desktop Application on devices used by your authorized Users, solely for your internal business or personal purposes.

**2.2 Users and automated access.** The Services may be used by named individuals through their own Accounts, and by integrations and automated clients that you authorize through the features the Services provide (such as Access Tokens and connected Third-Party Services) acting under your Account or Workspace. Sharing an Account between people is not permitted.

**2.3 Updates.** The Desktop Application checks for, downloads and installs updates automatically. You can turn automatic checks and downloads off in the application settings. Updates, upgrades and new versions are part of the Services and are governed by these Terms.

**2.4 Reservation of rights.** The Services are licensed, not sold. Jinn and its licensors retain all right, title and interest in and to the Services, including all software, source code, models, Jinn's own system prompts and prompt templates, designs, documentation and updates, and all intellectual property rights in them — but excluding Customer Content, Output, and third-party and open-source components, which remain under their own licenses (see "Third-party components" below). No rights are granted to you except those expressly stated in these Terms.

**2.5 No transfer.** You may not rent, lease, lend, sell, resell, sublicense, distribute or otherwise make the Services or the Desktop Application available to anyone outside your Workspaces, except through the sharing features the Services provide (for example public document links), and you may not assign this license except as permitted in Section 20.

## 3. Restrictions

You will not, and will not allow anyone else to:

1. copy, modify, translate, adapt or create derivative works of the Services, except for Output and your own Customer Content;
2. reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, prompts or underlying structure of the Services, except to the extent a mandatory law or the license of an open-source component expressly allows it;
3. remove, alter or obscure any proprietary notice, branding or attribution in the Services;
4. bypass or interfere with authentication, access controls, rate limits, quotas or usage restrictions we apply;
5. scrape, crawl, mass-download or bulk-extract data from the Services other than through the export features, Access Tokens and integrations we provide, within the limits we apply;
6. use the Services to build a competing product, publish benchmarks that misrepresent the Services, or train machine-learning models that compete with the Services on Output or on data obtained from the Services;
7. upload malicious code, probe or test the vulnerability of the Services without written permission, or place an unreasonable load on our infrastructure;
8. use the Services in violation of applicable law, or to store or transmit content that is unlawful, infringing, defamatory or harmful.

Jinn may throttle or suspend access, with or without notice, where use exceeds the limits we apply, constitutes abnormal usage compared to our customer base, or presents a security risk to the Services or to others. We will try to notify you and give you a chance to fix the issue where doing so does not endanger the Services. Suspension under this Section is not subject to the cure period in Section 13.2.

## 4. Accounts, Workspaces and Projects

**4.1 Accounts.** You must provide accurate information, keep your credentials confidential, and promptly tell us about any unauthorized use. You are responsible for all activity under your Account.

**4.2 Control of a Workspace.** The Workspace Owner and the Administrators it appoints control membership, Projects and sharing; access is further scoped per Project, and an open Project may give everyone in the Workspace a default access level. Jinn acts on the instructions of the Workspace Owner (and, within their rights, its Administrators) with respect to the Workspace, including transferring ownership and deleting the Workspace.

**4.3 Members.** By accepting an invitation you agree to these Terms and acknowledge that the Workspace Owner and Administrators may see, manage, export and delete Customer Content in that Workspace, including content you contributed, and may change or remove your access at any time. Disputes between a Workspace Owner and its Members are between them; Jinn will follow the Owner's instructions.

**4.4 Public links.** The Services let Members share documents through public links that anyone with the link can open without an Account. You are responsible for what you share this way and for revoking links you no longer want public.

**4.5 Access Tokens.** Access Tokens are issued through your Account and grant the holder the access your Account has. Keep them confidential, revoke tokens you no longer use, and tell us promptly if a token is compromised. You are responsible for everything done with your tokens.

**4.6 Eligibility.** You must be at least 18 years old, or the age of majority where you live, and not barred from using the Services under applicable law.

**4.7 Reporting content.** To report content shared through a public link that you believe is unlawful or infringes your rights, write to [legal@jinn.so](mailto:legal@jinn.so) with the link and the reason. We review reports and may disable the link or remove the content.

## 5. Customer Content

**5.1 Ownership.** You retain all rights in your Customer Content, including the Agents you configure. Jinn does not claim ownership of it.

**5.2 License to Jinn.** You grant Jinn a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, index and create derivative works of Customer Content solely to provide, secure and support the Services for you, as described in these Terms and the Privacy Policy, and as you instruct through the features you use (for example when an AI Feature analyzes, transcribes or indexes your content).

**5.3 Your responsibilities.** You are responsible for Customer Content: for having the rights and consents needed to upload and process it, for its accuracy and legality, and for complying with laws that apply to it (including data-protection, confidentiality and professional-secrecy obligations).

**5.4 Meeting recordings.** Depending on the features available and the options a User chooses, the Services can record a meeting from the User's own device or through a Jinn meeting bot that the User adds to the meeting. A recording may include audio, video from cameras, shared screens and screenshots taken during the meeting. The User decides whether and how to record, including what is captured, whether a bot joins the meeting, and whether recording starts manually or automatically when a meeting begins.

**5.5 Notice and consent.** You are fully responsible for every recording you make with the Services, in the same way as if you used the recording tools built into your device or operating system. Jinn does not allow the Services to be used to record people without their knowledge. For every recorded meeting, including meetings recorded automatically, you will:

1. tell all participants, before recording starts, that the meeting is being recorded, what is captured (for example audio, video, shared screens or screenshots) and that the recording will be transcribed and analyzed with AI;
2. obtain the consent of participants wherever the law requires it, including where the law requires the consent of everyone taking part;
3. tell participants who join after that notice was given;
4. stop recording if a participant objects; and
5. not record content that others share, such as their screens or documents, unless you have the right to do so.

These obligations apply even if you intend to record only yourself, whenever other people can be heard or seen or their content can be captured. Jinn provides the recording tools only. Jinn is not responsible for notifying participants, for making sure a notice reaches them, or for obtaining their consent on your behalf. Any recording indicator or notice the Services may show is a convenience and does not replace your own notice. Section 16 applies to recordings made without the required notice or consent.

**5.6 Export.** The Services let you export documents, transcripts and Agent notes (such as summaries and insights) to Markdown, HTML, PDF or an image, and download the audio of a meeting recording as an .m4a file and, where available, its video and screenshots. Jinn does not keep backup copies of files, such as meeting audio, video, screenshots and attachments, and cannot restore them if they are deleted or lost. You are responsible for keeping your own copies of Customer Content you cannot afford to lose, and for exporting Customer Content you want to keep before deleting a Workspace or leaving a Workspace.

**5.7 No model training.** Jinn does not use Customer Content or Output, including recordings, transcripts and documents, to train or fine-tune machine-learning models. Where Jinn provides AI models itself through Jinn Credits, it uses them under terms that do not allow the provider to train its models on that data.

**5.8 Usage data.** Jinn collects information about how the Services are used and perform, such as feature usage, errors and crash reports, as described in the Privacy Policy. We use it to operate, secure and improve the Services and may use it in aggregated form that does not identify you or any individual.

**5.9 Regulated data.** We are working to meet recognized security and data-protection standards and to obtain the related certifications. We will announce each certification separately on our website when we obtain it. Until a certification that covers a type of regulated data, such as protected health information or payment card data, has been announced, the Services are not designed for that data, and you should not use them for it.

## 6. AI Features and Output

**6.1 Nature of Output.** AI Features generate Output probabilistically. Output may be incomplete, inaccurate, outdated, biased, or may not reflect your intent. Output is not professional advice. You must review Output before relying on it or acting on it, and you are responsible for any decision made using it.

**6.2 Ownership of Output.** As between you and Jinn, you own the Output generated from your Customer Content and prompts, to the extent permitted by law. Because models can produce similar Output for different users, Jinn does not guarantee that Output is unique to you.

**6.3 Model and search providers.** AI Features are provided using models and web search operated by third-party providers; the current list is published on our [Subprocessors](https://docs.jinn.so/subprocessors.md) page, and the [Privacy Policy](https://docs.jinn.so/privacy-policy.md) describes the categories of providers we use. Jinn sends only the data needed to perform the requested feature.

**6.4 Bring your own keys.** AI Features run on the Workspace's own API keys for supported providers. Where Jinn offers Jinn Credits, a Workspace may use them instead of its own keys or as a fallback. Where you connect your own keys, the provider's terms govern that provider's processing, you are responsible for those keys and any fees they incur, and Jinn stores such keys encrypted, uses them only to perform your requests, and deletes them when you revoke them.

**6.5 Jinn Credits.** If Jinn offers Jinn Credits, the volume available to a Workspace is shown in the Services or on our pricing page. We may change that volume for future periods with notice under Section 18, but not during a period you have already paid for. Jinn Credits are not transferable and have no cash value.

**6.6 Acceptable use.** You will not use AI Features to generate content that is unlawful, that infringes others' rights, that is intended to deceive or harm people, or in any way that violates the acceptable-use terms of the underlying model providers.

**6.7 Decisions about people.** Output must not be the sole basis for decisions that significantly affect individuals, such as hiring, promotion, performance evaluation or termination. If you use AI Features in such processes, you are responsible for meaningful human review and for complying with the laws that apply to you, including AI, employment and anti-discrimination laws. You will not use the Services to infer the emotions of employees or job candidates.

## 7. Fees and the beta period

**7.1 Beta.** The Services are currently offered as a beta, and Jinn does not charge for them. AI Features run on your Workspace's own API keys (Section 6.4), and you pay those providers directly under their terms.

**7.2 Paid plans.** When we introduce paid plans, we will notify existing Users at least two weeks before any charge applies and will publish the prices and payment terms, including who processes payments and our refund policy, before you can buy. You will not be charged unless you choose a paid plan. Users who register after paid plans are introduced accept the payment terms in force when they register.

## 8. Third-Party Services

You may connect Third-Party Services to your Account or Workspace. Your use of a Third-Party Service is governed by that service's own terms. Jinn is not responsible for Third-Party Services, for their availability, or for what they do with data you authorize us to exchange with them, and may suspend an integration if it stops functioning or is used in breach of these Terms.

## 9. Early access and beta features

Features marked as beta, preview, early access or experimental are provided for evaluation, may change or be withdrawn without notice, may be less reliable or secure than generally available features, and are provided "as is" without any warranty or support commitment. Do not use them with data you cannot afford to lose.

## 10. Feedback

If you send us suggestions, ideas or other feedback, you grant Jinn a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation to you. Feedback does not include Customer Content and is not confidential information.

## 11. Privacy, security and data processing

Our [Privacy Policy](https://docs.jinn.so/privacy-policy.md) explains what personal data we collect, how we use it, which sub-processors (including AI model providers) we use, and your rights. Where we process personal data contained in Customer Content on your behalf, our [Data Processing Agreement](https://docs.jinn.so/dpa.md) applies and forms part of these Terms. You are responsible for configuring your Workspace, access levels, sharing, Access Tokens and integrations appropriately.

## 12. Confidentiality

Each party will keep confidential the non-public information it receives from the other under these Terms and use it only to perform under these Terms, except where disclosure is required by law. Customer Content is your confidential information. Confidentiality does not cover information that is or becomes public without breach, was already known to the recipient, is independently developed, or is lawfully received from a third party.

## 13. Suspension and termination

**13.1 By you.** You may stop using the Services at any time, and you may delete your Account in the Services' account settings. Deleting your Account also deletes the Workspaces you own, with their Customer Content, for all of their Members, so transfer ownership first if others still need a Workspace; content you contributed to Workspaces owned by others stays in those Workspaces. A Workspace Owner may delete a Workspace at any time. **Deleting a Workspace removes its Customer Content from our systems immediately, and you cannot restore it. Files, such as meeting audio, video, screenshots and attachments, are permanently deleted at that moment. Other Customer Content, such as documents and transcripts, may remain in backup copies for up to 15 days, after which it is deleted. Export first (Section 5.6).**

**13.2 By Jinn.** We may terminate these Terms or your access if you materially breach these Terms and do not cure the breach within 15 days of notice (or immediately for breaches that create legal exposure or security risk), if required by law, or if we discontinue the Services with at least 60 days' notice. Suspension under Section 3 is not subject to this cure period.

**13.3 Effect.** On termination your license ends and you must stop using the Desktop Application. Sections 2.4, 2.5, 3, 4.5, 5.3, 5.4, 5.5, 6, 7, 10, 11, 12, 13.3, 13.4, 14–17 and 19–22 survive termination.

**13.4 Your data after termination.** Unless the law or a security risk prevents it, after termination by Jinn you will have 30 days to export your Customer Content. After that we will delete it as described in Section 13.1.

## 14. Disclaimer of warranties

THE SERVICES, INCLUDING AI FEATURES AND OUTPUT, ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, JINN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Jinn does not warrant that Output is accurate, complete or suitable for any purpose.

## 15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) JINN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) JINN'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO JINN FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR USD 100 IF YOU HAVE PAID NOTHING). These limits do not apply to liability that cannot be limited by law.

## 16. Indemnification

You will defend and indemnify Jinn and its affiliates, officers and employees against claims, damages and costs (including reasonable legal fees) arising from your Customer Content, your use of the Services in breach of these Terms or applicable law, your recordings made without required consents, your Access Tokens, or your Third-Party Services and API keys.

## 17. Compliance with laws; export

You will comply with all laws that apply to your use of the Services, including data-protection, privacy, recording-consent, export-control and sanctions laws. You confirm that you are not located in, and will not use the Services from, a jurisdiction where such use is prohibited.

## 18. Changes to the Services and these Terms

We continually change and improve the Services and may add, modify or remove features. We may update these Terms; for material changes we will give at least 14 days' notice by email or in the Services before they take effect. Continued use after the effective date means you accept the updated Terms. If you do not agree, stop using the Services before that date.

## 19. Governing law and disputes

These Terms are governed by the laws of Ukraine, excluding its conflict-of-laws rules. The courts of Kyiv, Ukraine, have exclusive jurisdiction over disputes arising from these Terms or the Services, without prejudice to mandatory consumer-protection rules that apply where you live. Before filing a claim, each party will try in good faith to resolve the dispute by contacting the other at the addresses in Section 22.

**Consumers.** If you use the Services as a consumer, nothing in these Terms limits the rights you have under the mandatory consumer-protection law of the country where you live, and Sections 15 and 16 apply to you only to the extent that law allows.

## 20. Assignment

You may not assign or transfer these Terms or your license without Jinn's prior written consent, except to a successor of your entire business that agrees in writing to be bound. Jinn may assign these Terms to an affiliate or a successor in a merger, acquisition or sale of assets.

## 21. General

These Terms, the Privacy Policy and the Data Processing Agreement (where it applies) are the entire agreement between you and Jinn about the Services and replace any earlier agreements. If any provision is unenforceable, the rest remain in effect. Failure to enforce a provision is not a waiver. Notices to you may be sent to the email address on your Account; notices to Jinn go to the address in Section 22. Neither party is liable for delays caused by events outside its reasonable control. Headings are for convenience only. If we provide these Terms in other languages, the English version prevails in case of conflict.

## 22. Contact

* PE ROMANOV IEVGEN
* 45A Yevropeiskoho Soiuzu Ave. (European Union Ave.), Kyiv, 04203, Ukraine
* Email: [legal@jinn.so](mailto:legal@jinn.so)

***

### Third-party components

Jinn includes open-source and other third-party components licensed under their own terms. Their license notices are listed on the [Open source licenses](https://docs.jinn.so/open-source-licenses.md) page. Those notices apply to the respective components only and do not extend the rights granted in these Terms to the Services as a whole.


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