Get a key from an AI provider and add it to Jinn

If your workspace runs on its own keys, every key comes from the provider’s own site: you open an account there, the provider bills you for what Jinn uses, and you paste the key into Jinn. This page tells you which keys you need and where to get each one. Choosing between Jinn credits and your own keys is covered in How your AI is powered.

Decide which keys you need

Jinn takes keys from three providers. Add the ones behind the features your team uses. Start with Gemini. It transcribes meeting audio and it does the indexing that makes meetings findable by meaning, and it can run chat and agents on its own. On Only my own keys, a workspace without a working Gemini key can’t transcribe, and indexing stops without telling anyone. Add OpenAI if your team uses content actions or generates images, and Exa if you want answers that draw on the web.

Get a key

Every provider asks for the same four things, in roughly this order. Their guide in the table above has the exact screens.

1. Sign up or sign in on the provider’s site. Use an account your company controls, not a personal one, so the key doesn’t leave with whoever created it.
2. Set up billing. Most providers won’t serve a call until there’s a payment method or a balance on the account. A key from an account without one looks fine on their site and fails in Jinn.
3. Create the key. Name it after the workspace — Jinn – Marketing, say — so you can tell later which key is which.
4. Copy it straight away. Most providers show a key once. If you close the window first, delete that key on their side and create a new one.

Add the key to Jinn

Open Settings → AI Providers, find the provider and click + next to it (Add a key). Paste the key and click Check and save. Jinn tests it with the provider before saving, so a key that doesn’t work is never stored. If the test fails, Jinn shows what the provider said. The usual causes:

• The key was copied with a space or cut short. Copy it again from the provider.
• The account has no billing yet. Add a payment method or a balance there, then try again.
• The key belongs to a different project or team than the one with billing.

Once a key is saved it can’t be read back, not by you and not by anyone at Jinn. Keep the original wherever your team keeps passwords if you’ll need it again.

Keep a key working

A key that worked on day one can stop later, usually because the account ran out of money. Jinn switches the key off, notifies owners and admins, and marks it Inactive. How your AI is powered explains each reason and what to do. A few habits keep that from happening:

• Set a spending limit or budget alert on the provider’s side, so a busy month doesn’t turn into a surprise invoice.
• Turn on auto top-up where the provider offers it, if you’d rather never hit an empty balance mid-meeting.
• Use one key per workspace. Usage shows up separately on the provider’s side, and you can replace one without touching the others.
• Rotate a key by creating a new one at the provider, then Replace this key (the pencil next to the key) in Jinn, then deleting the old one at the provider. Nothing stops in between.

Where to go next